Coronavirus

Covid-19 Support and Advice (Updated 4 May 2020)

Stay at home

You can spread the virus even if you don’t have symptoms.

BUT – Don’t delay seeking medical help because of coronavirus – pay attention to anything that isn’t normal and seek help early on

Local Support

We have a support group for residents in Sutton Benger offering support to anyone who needs it.  If you are self-isolating and need some support with anything such as collecting groceries and prescriptions, etc please contact:

Catherine A’Bear on 07595 354682 or Email – she will link you to a village volunteer who can provide support.

If you require Medical Assistance – please call the NHS on 111 or to check if you have Covid-19 Symptoms – NHS Online. Non-Urgent Passenger Transport to Hospital – Under normal circumstances patients would be subject to an eligibility criteria, but during COVID-19, this has been relaxed. If patients need to attend appointments at one of the acute hospitals they can book seven days in advance by contacting PTAC on 01278 727410. Please be aware that as the COVID-19 situation improves the eligibility criteria will be re-implemented, and we do not currently know the timescale for this. Alternatively, patients can contact the NHS Volunteers directly on 0808 196 3646 (8am to 8pm) where community groups may be able to offer support. If someone has an emergency and needs to attend A&E, they should call 999.

Wiltshire Council – for advice on Local Services, such as Recycling Collections, etc.

Wiltshire Wellbeing Hub – a dedicated hub to support the most vulnerable residents during the ongoing COVID-19 situation and is available to anyone who is struggling during this difficult time, such as people who are shielding or self-isolating and don’t have a support network around them or know where to get help.  People can get in touch with the hub via email at wellbeinghub@wiltshire.gov.uk or by calling 0300 003 4576.  It’s available from 8am-8pm Monday-Friday and 10am-4pm Saturday and Sunday.

The Wiltshire Bobby Van Trust – During the current lockdown we would like to notify you of the services still available through The Wiltshire Bobby Van Trust to those over 60 or 18+ with a registered disability. They have a Team of Home Security Operators securing the homes of victims of house crime and domestic abuse.  Their office team are on hand to give telephone support and advice on a range of home security issues, including improving cyber security awareness, cyber and scam prevention advice and signposting to future advice and resources. Please call 01380 861155 and leave a message, your call will be returned within a few hours during working hours.  Their operators are also delivering Personal Protective Equipment for Wiltshire Police across the County.

Citizens Advice Bureau – for help with paying bills, emails scams, family matters, etc.

Links to Accurate Sources of Information

Government Advice on Coronavirus on their website with a link to Public Health England.  Sign up to the fre Gov Covid19 Updates WhatsApp Group – simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started .  They also have a page dedicated to What You Need To Do.

Guidance for employees, employers and businesses.

Travel West – for information about local bus, rail and coach services